Refund policy
Worry-Free 100-Day Return Policy: You can return any merchandise within 100 days of receiving your order!
- For US orders: We cover shipping costs and return labels are included for your convenience.
- For international orders: Customers are responsible for return shipping costs.
You can initiate a return online through our return and exchange portal.
Hassle-Free 100-Day Exchanges Policy: Need a different size, color, or style? Easily exchange your item for the perfect fit through our return and exchange portal.
- For US orders: We cover shipping costs and return labels are included for your convenience.
- For international orders: Customers are responsible for return shipping costs.
Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can make it right.
Non-Returnable Items:
Only merchandise purchased through osaga.com and received at a valid address is eligible for returns and exchanges.
Refunds:
Refunds will be processed within 10 business days of receiving a returned item.
Questions? Please send us a message through instant chat or our contact page.